Privacy policy

Effective October 14, 2026

This policy covers the Batters Boxx app, the booking site at app.battersboxx.com, and battersboxx.com ("Batters Boxx," "we," "us"). Batters Boxx is a batting facility at 126 Werz Industrial Blvd, Newnan, Georgia, operated by Robert Washington as a sole proprietor.

What we collect

When you make an account:

• Your name, email address and password. We store the password as a one-way hash, never the password itself.
• Your phone number, if you give it.
• For team accounts, the team or organization name.

When you book:

• The date, time, lane, coach and price of each cage rental, lesson or clinic sign-up.
• The player's name, and any notes you add (for example the player's age or what they want to work on).
• Hour packages you buy, the hours left on them, whether auto-refill is on, and what you owe at the counter.

Automatically:

• A sign-in cookie that keeps you logged in for up to 30 days, and a cookie that remembers a preview code while we're in preview.
• The app saves copies of its styles and images on your device so it can open without a signal. It does not save your bookings or account details on your device.
• Our servers see your IP address with each request. We use it to block repeated password guessing, and our hosting provider keeps standard server logs for a short time.

We don't use analytics or advertising tools. We don't track you across other apps or websites, and we don't collect your location, contacts, photos or payment card numbers. Payment happens in person at the counter.

How we use it

• To hold your reservations and keep two families out of the same lane at the same time.
• To email you about your bookings: confirmations, cancellations and reminders.
• To give your coach the player's name, your phone number and your notes for a lesson or clinic. Coaches don't see what you paid.
• To keep track of package hours and what you owe at the counter.
• To answer you when you contact us.

Who else sees it

We don't sell or rent your information, and we don't share it for advertising. It's seen by:

• Our staff and coaches, to run your bookings.
• Drive Baseball, our travel-ball club in the same building. The two share one account system, so an account made on either one works on both.
• The companies that run our infrastructure: Amazon Web Services (app hosting), GitHub (hosts battersboxx.com), Google (Workspace email, and the web fonts the site loads) and Purelymail (email for battersboxx.com). They handle data only to provide those services to us.
• Anyone the law requires, such as in response to a valid court order.

Children

Accounts are for parents, guardians, coaches and adult players. We don't knowingly let children under 13 create an account or collect information directly from them. Parents give us a player's name and any notes when booking for them. If you think a child under 13 has made an account, email us and we'll delete it.

How long we keep it

We keep your account and booking history until you ask us to delete it. Nightly backups are kept for up to 14 days and then overwritten, so deleted data drops out of backups within about two weeks.

Your choices

• See or fix your details: your account page shows your bookings and packages. Email us to change anything else.
• Delete your account: email info@battersboxx.com from the address on the account. We delete the account and its booking history within 7 days and confirm by email.
• Get a copy: ask and we'll send you what we hold about you.

Security

Connections to the app and site are encrypted (HTTPS). Passwords are hashed, sign-in cookies are only sent over encrypted connections, and repeated wrong passwords get locked out. No system is perfectly secure, but we'll tell you if a breach affects your information.

Changes

If we change this policy we'll update the date at the top. If a change is significant, we'll email account holders before it takes effect.

Contact

Batters Boxx (Robert Washington, sole proprietor)
126 Werz Industrial Blvd, Newnan, GA 30263
info@battersboxx.com · (678) 877-1975